Buying a Used Citroën ë-C4 (2021-2024 and the 2025 Facelift)

A comfortable family hatchback with soft suspension, the Citroën ë-C4 also happens to be electric. Used examples offer one of the cheapest routes into a recent, spacious EV, starting at around £10,500 for a 2021 example. The 2021 to 2024 car used a 50 kWh battery, with an option added from mid-2023 using 54 kWh, before the 2025 facelift. The fastback ë-C4 X arrived in 2023, sharing the mechanicals but gaining a larger boot. This guide explains the versions, recall checks, realistic range, owners’ experiences and expected prices. There’s a print-out checklist at the end.

Which ë-C4 is which?

Orders for the Citroën ë-C4 opened in October 2020, ahead of early 2021 deliveries, priced at £32,180 for a Sense Plus before the government grant. All cars support CCS rapid charging up to 100 kW (Citroën quoted 80% in around 30 minutes) and have a 7.4 kW on-board charger for home wallboxes. Most 2024 adverts specify an 11 kW charger, beneficial only on a three-phase supply. The 54 kWh / 156hp powertrain arrived in July 2023 in ë-Series trim, with about 17% more range according to Citroën. The ë-C4 X(often advertised as “Fastback”) extends the same car’s tail to 4.6 m overall, with a 510-litre boot rather than the hatchback’s 380 litres. On sale from early 2025, the facelift introduced fresh styling and YOU!, PLUS and MAX trims, costing around £5,600 less than the car it replaced. Specs are on the 2021–2024 ë-C4, current ë-C4 and ë-C4 X pages.

Warranty: plenty left

Citroën covers the battery for 8 years or 100,000 miles from first registration, so even a 2021 car is covered into 2029. The new-car warranty expires sooner, so establish what remains on the car itself and what an approved-used warranty provides. Battery cover relates to battery capacity, rather than the rest of the car.

Realistic range

Our estimates use a typical car and the battery-ageing model applied throughout the rest of EVcarsguide:

Owners broadly support these figures: around 140–150 miles in everyday mixed driving, or up to about 180 with gentle driving in mild weather. Sustained motorway speeds bring less than 120, dropping to as little as 100 on cold winter motorway trips. Owners find the range display optimistic. Use battery percentage instead, although some early cars display it only when switched off. Citroën listed a heat pump for both powertrains from mid-2023; check the specification if considering an earlier example.

Recalls: check these are done

The ë-C4 shares its platform, electric drive and some significant recalls with the Peugeot e-208, e-2008 and Vauxhall Corsa Electric. The following campaigns appear in UK recall records:

• Air-con compressor wiring (R/2023/141): faulty wiring within the electric air-con compressor could shut down the powertrain while driving. This affects 6,867 C4s built between May 2020 and November 2022, plus some early ë-C4 X.
• Battery control software (R/2023/010): 1,254 cars built between June and December 2022. A calibration fault could cause the car to lose propulsion while driving.
• Battery monitoring software (R/2025/122): about 1,500 ë-C4 and ë-C4 X built from May 2022 to March 2023.
• Rear suspension spring (R/2022/023): 685 cars built between May 2020 and August 2021, where the spring could become dislodged from its lower seat.

Recall work is free. Enter the registration on GOV.UK’s recall checker and ask the seller for proof the work was done.

What owners report

We reviewed 27 owner discussions and owner reviews covering the 2021–2024 car. These accounts reflect owners’ experiences, not manufacturer data:

• Comfort is the highlight. Owners repeatedly praise the soft ride, quiet interior and seats, and consider it spacious enough for family use.
• Range is the main complaint, as outlined above. Owners also rate efficiency below rival Hyundai, Kia and Tesla models, particularly on motorway journeys.
• Software and the app. Owners commonly criticise the unreliable MyCitroën app and sluggish infotainment. A small number describe screens freezing after a software update, with the problem lasting until a dealer repaired it.
• Rapid charging in practice frequently stabilises at 35–40 kW, according to owners, then slows markedly in cold conditions or above around 80%.
• No charge limit in the car. Instead, owners use a smart home charger to set charging limits and timers.
• Driver aids and controls. Some owners find lane-keeping assist intrusive and the arrangement of gear and drive-mode buttons unusual.

Owners report few serious mechanical problems. The recalls above cover most of the significant known issues.

Safety

Euro NCAP gave the C4 four stars in 2021: 80% for adult occupant protection, 83% for child occupants, 57% for pedestrians and 63% for safety assist.

What to pay

Most used ë-C4 listings are the 50 kWh 2021–2024 model. The table therefore groups these by registration year, giving the ë-C4 X and 2025 facelift separate rows of their own:

These are asking prices rather than valuations. The bargain is the 2021–2024 model: each extra year of age saves around £1,000, with 2022 the most common year advertised. The rare 54 kWh ë-Series accounts for about 1% of listings; expect a slightly higher asking price than a same-year 50 kWh example. The facelift MAX is advertised at around £17,000 for a 2025 example, whereas dealers advertised new, unregistered MAX models for around £25,600. Around 2% of listings were Cat S or N write-offs, so always obtain a vehicle history check.

Questions to ask the seller

1. Which battery (50 or 54 kWh), and which trim?
2. When was it first registered, and is there any of the new-car warranty left?
3. Can the seller provide evidence that any recalls affecting this car have been completed?
4. Is the on-board charger 7.4 kW or 11 kW?
5. Who has serviced this electric Citroen, and can you review the maintenance records?
6. Are both keys and the charging cable included, and can the seller demonstrate that they work?

The print-out checklist

Bring this checklist along for the ë-C4-specific checks; our general used EV buyer’s guide covers the checks that apply to any used electric car.

Alternatives worth a look

• Peugeot e-2008: the same electric drive in a small SUV. Compare the two, or read our used e-2008 guide.
• MG4: more range and sharper handling for similar money, firmer ride. Compare with the ë-C4, or read our used MG4 guide.
• Hyundai KONA Electric: longer range from the 64 kWh battery. Compare the two, or read our used KONA Electric guide.
• Peugeot e-208: the smaller sister car. Compare.

Not sure it covers your driving? The EV Matchmaker checks a car against your own week, and the Used EV Finder shows what else your budget buys.

Sources & further reading

• Citroën UK – orders open for the ë-C4 (October 2020)
• Citroën UK – orders open for the ë-C4 X (December 2022)
• Citroën UK – 54 kWh powertrain and ë-Series (June 2023)
• Citroën UK – facelifted C4 and C4 X pricing (December 2024)
• Euro NCAP – Citroën C4 (2021)
• GOV.UK – Check if a vehicle has been recalled